Guided Patient Services provides patient advocacy and navigation to clients of all ages who are facing new or challenging healthcare issues.

 

We are your “Doctor in the Family”

GPS-Compass

Guided Patient Services supports you through your healthcare crisis at whatever level you need us. Whether you’re looking for full support, a one-time consult or anything in between, Guided Patient Services provides direction and understanding to confusing, time-sensitive healthcare decisions.
It’s our honor and privilege to be entrusted with the care of our patients and families. When you choose us, you can depend on us to be:

​• Your translator. We understand medical language, and we have experience with complicated diagnoses, procedures, and treatment plans. As your patient advocate, our job is to explain these concepts to you using layman’s terms, as many times as you need us to, so you can make informed decisions.

• Your coordinator. We know that arranging healthcare appointments, surgery, or hospitalizations is time consuming and overwhelming. We will help get your appointments scheduled and make sure you are prepared when the day arrives. If you are unfamiliar with where to go or where to park, we can accompany you there, making sure you are at the right place at the right time, and that all your questions are answered. We’ll stay by your side as long as you need us.​

• Your liaison. We provide coordination of care with multiple health care providers, which is especially common if you require surgery or a hospitalization. We ensure your whole health care team is on the same page and working together for your best possible outcome.

• Your representative. We attend inpatient and outpatient medical team conferences on your behalf. We listen, ask questions and relay your input to everyone involved with your care. Then we’ll explain to you what was discussed during the conference, and answer any questions you have. If you desire, we can serve as the communications contact for other family members, so everyone is up to date on your healthcare journey.

We are happy to talk with you about your specific situation. Contact us for a free consultation.

Service Area

Guided Patient Services assists patient advocacy and navigation clients in the greater Columbus, Ohio area, including Delaware and Franklin Counties. We also may accommodate clients outside this area. Please call so we might discuss your particular advocacy needs.

Service Disclaimer

The services provided by Guided Patient Services, Inc are currently not covered by Medicare, Medicaid or any other insurance plans. Payment for agreed upon services will be billed and provided as detailed in the Client Services Contract.

Services provided by Guided Patient Services do not include medical, financial, legal advice or recommendations. Guided Patient Services does not provide medical diagnosis or any form of medical treatment. All clients must continue under the care and supervision of their licensed healthcare providers. Please see “GPS Services” tab for more detailed information.

In addition, initiating communication via this website or by any other method (written, phone, email, voice message, text, etc) does not constitute a client relationship with Guided Patient Services. A signed Client Services Contract must be in place for said relationship to be initiated and prior to providing any and all services. Furthermore, Guided Patient Services cannot insure confidentiality of all information communicated through this website by either a Site Visitor or Guided Patient Services. Please do not send any confidential information via this website.

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